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BetterVet

The Product

BetterVet is a healthcare tech startup that empowers you to get the care your pet needs from the safety and comfort of your home. BetterVet utilizes home visits, telehealth, and the latest technology to provide you and your pet with better, easier, and more convenient veterinary care.​

My Challenges

A sensible medical/veterinary app/website requires a more delicate and soothing flow and design. Users should feel calm and comforted when opening a medical mobile app/web, knowing that they’ve come to the right place to address their pet healthcare needs, questions and concerns.

 

My Goal

  • To create a solid brand identity and signature.

  • To build/design our product with our brand awareness, knowing we are reaching thousands of customers/potential customers all over the states.

 

My Job Definition

  • UX UI Designer - In charge of multiple channels: our app, web app, marketing website, landing pages, etc. From the concept phase to user research, wireframes, and completed designs.

  • Presenting product ideas to the team members for brainstorming.

  • Suggesting design improvements and performance to product engineers.

  • Ensure all artwork produced meets the requirements and brand values.

  • Staying up-to-date on the current industry trends.

  • Designing and illustrating art for video and static designs.

  • Learning new platforms/features/code.

2020-2022

Projects

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Wellness Club

BetterVet is launching its inaugural Wellness Plan, available to all BetterVet clients. For us, Wellness Plan is a retention strategy to keep our pet parents continue to choose BetterVet. The client messaging positions Wellness Plans as a key way to keep pet parents honest and give them an easy-to-follow roadmap to ensure that their pet lives long and healthy.

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Wellness Club B2B2C

The B2B2C Program is an extension of the BetterVet Wellness Plan, in which we are pushing the wellness plan product to corporate partners as part of their employees’ overall wellness and benefits package. 

More Projects 

My Role in BetterVet​

We chose to use playful artworks with a professional and up-to-date design that keeps users concentrating on the app's more essential features.​​

As Part of My Role 

• Leading the UX UI process alongside our VP Product Developer and created our app and website flow.

• Created a design system from scratch. A systematic file with all our designs along the way, optimization suggestions, and design improvements.​

• Moved our WordPress site to a new platform - Webflow.

• Led the creation of our how-to video, from the idea to storytelling and animation.

• Creating artworks for socials, blog posts, and products.

• Offline - from the idea stage to production ( Vets uniforms, car wrap, postcards, gift boxes, business cards, etc.).

• Responsible for veterinarians' sites changes.

• Creating the App Store and Google Play screens and videos.

Marketing Projects 

CONTACT

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